What's better than acquiring one new customer? It's actually retaining an existing customer. When done effectively, customer success can reduce churn, improve retention and renewals, and drive revenue.
Talks related to Retention & Growth
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Event introduction
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Retention is growth
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Customer lifecycle framework
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Decoding churn: The meaning behind what your customer is saying and what to do next
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Account growth: learnings from 3 different start-ups
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Panel discussion: Customer success with product-led growth
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Customer success festival APAC day 2 introduction
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