There is an increasing number of customer success tools available - but with more choice means harder decision making. This stage will provide a comprehensive view of the CS tech landscape and help CSMs in APAC make informed decisions when it comes to adding to their tech stack.
Experts speaking about CS Tech & Tools
Talks related to CS Tech & Tools
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Event introduction
23
Customer lifecycle framework
23
Delivering positive customer ROI in high-touch environment
23
Introduction to the customer onboarding maturity model
23
Decoding churn: The meaning behind what your customer is saying and what to do next
23
Panel discussion: Customer success with product-led growth
24
Customer success festival APAC day 2 introduction
24
Segmentation: The key to successfully aligning CS & Sales
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