Who owns user-centric advocacy and how?
A Talk by Caroline Soo
Director, Customer Success,
About this talk
Oftentimes, we are frustrated at Product, Marketing, or some other department for not having the same laser-sharp focus on user experience. In this keynote, Caroline Soo will be sharing her views of why and how she went on to own user-centricity, to influence and implement change management within the organization.
Stages covered by this talk
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