Best practices to design your customer journey
A Talk by Anna Abazovic
Director of Customer Success, APAC,
About this talk
You may wonder why a customer spends so long browsing your selection and adding products to their cart just to close the tab, or why it's taking your customers several steps to get from point A to point B when it should only take one. All answers are within your customer journey design.
Stages covered by this talk
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