Talks covered by this speaker
Decoding churn: The meaning behind what your customer is saying and what to do next
Stages covered by Sylvia
About this Speaker
Sylvia is the co-founder of Omnilytics, a retail insights platform used by global retail powerhouses like Lenzing, Global Fashion Group, and Uniqlo to power their business decision-making with deep and actionable insights.
Sylvia spearheaded the Customer Success growth at Omnilytics and is active in the Customer Success community in SEA, advising first-hand practical experiences in the set-up and scaling of a Customer Success practice.
In 2016, Sylvia became the youngest female tech entrepreneur in the country to make the Asia Forbes 30 Under 30 Retail & eCommerce.
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