A passionate global technology leader with 20 years of experience, Shalaka currently leads Customer Success and engineering in Microsoft as Director, Customer Success. In her current role she drives technology adoption and value realization of modern work solutions portfolio of Microsoft. In her extensive career, across research, development and technical sales, she has delivered several first of its kind wins for AI platforms, database platforms, hybrid cloud and always on architectures. She is well conversant in quantum computing and was chosen to be the first quantum ambassador for IBM in the ISA region.
Shalaka is best known for her breadth of technical understanding, and ability to apply it directly to business situations to drive measurable business outcomes. Shalaka has strong technology R&D leadership - has Filed three US patents in blockchain, storage virtualization and big data, one of which one has already been commercialised and converted into a licensed product feature. In her earlier roles, she has pioneered futuristic application pilots for mobile value added services and has also been awarded with Gold Medal (from honorary Prime Minister of India) for achievements as computer scientist in BARC.