Sangeeta Prakash

Sangeeta Prakash

Customer Success Principle, Transport, Logistics and Automotive, AMEA
BT

27 October 2021, 09:00 AM

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Stages covered by Sangeeta

Talks covered by this speaker

27

The Hybrid Customer Success Model

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About this Speaker

Sangeeta Prakash has two and a half decades of experience in achieving business benefits for customers by establishing service and delivery governance in IT programs, leading digital transformation through data driven insights, enabling change, designing products and solutions, initiating turnaround strategies, growing business by harnessing relationships across the globe. Adept in handling complexity, scale, and ambiguity to successfully execute strategy through the layers, she is currently a Customer Success principle for transport, logistics and automotive vertical for Asia, Middle East and Africa in British Telecom and has previously managed successful contracts in healthcare and financial services across different geographies.

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