Customer Success Lead
Annalise.ai
Talks covered by this speaker
24
Leveraging behavioural science in customer success
Stages covered by Mark
About this Speaker
Over ten years of experience in the health technology industry with a background in clinical skills, consulting and customer success. As a head of customer success, I am passionate about leveraging strategy, technology and people to help both startup and multinational healthtech organisations deliver exceptional, differentiated customer experiences. Adept at leadership, coaching and mentoring as a means of empowering teams to achieve success. Interested in the study of behavioural science to guide organisations through transformational change.
Proudly supported by
Want to sponsor this event? Contact Us.