Jovana Djapa

Jovana Djapa

Director, Customer Success
Blue Prism

27 October 2021, 05:00 AM

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About this Speaker

Jovana Djapa is a tech industry professional with international experience in business transformation and innovation, working on driving change and scaling at both corporate and startup environments.

With a background in product and partnerships, her career made a seamless transition to the world of Customer Success where she advised a number of global companies over several industries including banking, healthcare, and finance, on the use of technology to transform their business and improve customer experience.

Her multifaceted, customer-centric career journey is guided by a simple philosophy: create new paths of growth for customers, employees and strategic partners. This goes beyond financial growth, and includes people development, as well as being able to ethically serve communities and give back in meaningful ways.

She is currently focused on the future of work through Intelligent Automation and AI, helping Blue Prism customers to build and grow the value of their Digital Workforce.

Jovana is passionate about using new technologies to solve important problems and drive positive social impact. She is an active community volunteer and an enthusiastic connector of people and ideas.

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