Managing Director, Customer Success
Meltwater
Talks covered by this speaker
Creating raving fans: Growing together with your customers
Stages covered by Joseph
About this Speaker
In 2008, Joseph was relocated to Japan to help launch Meltwater’s Tokyo office as an effective start-up within the broader global organization. He has helped grow the Japan operation from humble beginnings to 40+ people and 700+ active clients consisting of some of Japan’s most admired global organizations. For a majority of his career in Japan, Joe's work has centered around support and growing accounts within the customer success team in Japan. His team has frequently ranked amongst the best at retention and adoption ensuring some of Meltwater's largest global accounts remain the happiest most engaged customers they have today.
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