20+ leading customer success powerhouses.
20+ hours’ worth of action-led presentations.
2 jam-packed days.
Here are just some of the festival's headliners. More to come... stay tuned!
⭐️CS trends in the APAC region
⭐️Driving revenue growth with customer success
⭐️Customer communication best practice
⭐️Customer lifecycle and engagement strategy
⭐️Turning your customers into advocates
⭐️Technology & tools for a customer success team
New to Customer Success? We want to inspire and inform your journey. Already an experienced CSM? We've got the tools to help you propel your career growth.
Our Community's a place for customer success folks from all industries, all levels of seniority and all corners of the globe to connect, network, ask questions, share ideas, find solutions, and level-up in their field.
Bringing together 1000+ attendees and 20+ speakers, the Customer Success Festival APAC is returning to APAC with a stronger lineup & latest topics.
Position your brand in front of the region's customer success thought-leaders and key decision-makers whilst validating your status as a market leader. Demonstrate the benefits of your product and build lasting relationships.
GET IN TOUCH or grab the MEDIA KIT
"Why are all my best customers leaving!?"
Well like 42% of SaaS orgs surveyed, you’re not fully focused on customer retention.
It’s a universal fact: retaining customers is much cheaper than acquiring new ones.
With this in mind, we decided to dig deeper into the landscape of customer retention, surveying CS superstars in all stages of their careers, all across the globe, to bring you... The State of Customer Retention Report 2022