Customer Success Festival APAC

Driving revenue growth with customer success

October 27 - 28, 2021

Until the event starts

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20+ leading customer success powerhouses.  
20+ hours’ worth of action-led presentations. 
2 jam-packed days.  

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Empathy at Scale: Solving the Conundrum of Customer Success 28 October 2021, 06:00 AM
Guru Bhat VP, Customer Success Platform, PayPal
Driving Revenue Growth with Customer Success 27 October 2021, 05:00 AM
Jovana Djapa Director, Customer Success, Blue Prism
Customer Success as a Culture: #CSaaC 28 October 2021, 03:00 AM
Bassam Khoreich Senior Customer Success Manager APJ, VMware
Panel Discussion: Why CS Should be at the Heart of SaaS Strategy 27 October 2021, 10:00 AM
Linda Wang, Erik Borreson, Paranthaman Chinniah, Niki Clarke-Crossman & Shishir Kapoor

What will your learn?

⭐️Driving revenue growth with customer success

⭐️Customer onboarding best practices

⭐️Customer engagement strategy and metrics

⭐️How to scale customer success

⭐️Aligning sales & marketing and customer success

⭐️Customer success strategy design and planning

Global Customer Success Community

New to Customer Success? We want to inspire and inform your journey. Already an experienced CSM? We've got the tools to help you propel your career growth.

Our Community's a place for customer success folks from all industries, all levels of seniority and all corners of the globe to connect, network, ask questions, share ideas, find solutions, and level-up in their field.

CUSTOMER SUCCESS COLLECTIVE

Want To Partner?

Bringing together 1000+ attendees and 20+ speakers, the Customer Success Festival is coming to APAC to keep the community engaged & inspired.

Position your brand in front of the region's customer success thought-leaders and key decision-makers whilst validating your status as a market leader. Demonstrate the benefits of your product and build lasting relationships.

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